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Terms and Conditions

Marriott GiftCard Terms and Conditions

Marriott GiftCards may be used at participating Marriott Hotels at these brands and at participating hotel outlets; retail, spa, golf and food and beverage:

    • AC Hotels by Marriott®, Aloft®, Autograph Collection® Hotels, Courtyard®, Delta Hotels and Resorts®, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Marriott Hotels®, Marriott Vacation Club®, Moxy Hotels ,Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton, The Ritz-Carlton Reserve® hotels,  TownePlace Suites®, Tribute Portfolio, W®, Westin®
    • Marriott GiftCards may also be used at participating Ritz-Carlton hotels.
  • The following Marriott Hotel Brands DO NOT accept Marriott GiftCards:
    • Bvlgari, Design HotelsHomes & Villas by Marriott InternationalProtea Hotels by Marriott®, Marriott Executive Apartments®, The Ritz-Carlton Destination Club®, The Ritz-Carlton® Partner hotels
  • Marriott GiftCards and Marriott Shop Retail Gift Cards may be redeemed on participating retail sites toward the purchase of Marriott retail branded merchandise:
    • Marriott Hotels, shopmarriott.com; Courtyard Hotels, shopcourtyard.com; JW Hotels, curatedbyjw.com; Gaylord Hotels, gaylordhotelsstore.com; Renaissance Hotels, collectrenaissance.com; Fairfield Inn & Suites, shopfairfieldinn.com
  • Card carries no value until activated. Card is a prepaid card, not a credit card or debit card, and is the property of and issued by MI Fulfillment Services, LLC.
  • Card does not expire.
  • Card is not redeemable for cash in any amount except when otherwise required by applicable law.
  • Card becomes inactive upon use of all card value.
  • Card may not be used for deposit, advance purchase or to secure or confirm a reservation.
  • Each transaction will be debited against card balance, if transaction exceeds balance, user must pay the difference.
  • Lost, stolen or damaged cards will be replaced only if previously registered here. Value of replaced card will equal balance on card at the time it was reported lost, stolen or damaged.
  • To check card balance, visit this page.
  • For Customer Service call +1 800.442.6132 or email Gifts@marriott.com.


Marriott TravelCard Terms and Conditions

Marriott TravelCards carry the same Terms and Conditions as the Marriott GiftCard with the following additions: Card cannot be applied to group, special corporate/negotiated, catering, associate or other discounted/non-commissionable rates. Card cannot be used when reservation is booked by a travel agent or other third-party.